Welcome, we are King's Medical Practice; an advanced training general practice based in Normanton, West Yorkshire serving over 15000 registered patients.
We strive for continuous quality improvement in patient care, a caring approach to staff, and a business approach to practice management and collaboration with other services.
We treat patients from the Normanton, Altofts, Heath, Old Snydale, Kirkthorpe, and Whitwood areas. If you live outside of this area, we will not be able to provide home visits or emergency appointments.
Five Towns Primary Care Network
We are part of the Five Towns Primary Care Network. This means we are working together with Patience Lane Surgery, Castleford Medical Practice, and Health Care First to help deliver new tailored services locally to meet the healthcare needs of our local patients.
King's Medical Practice is not a limited partnership, and is contracted to:
Wakefield CCG holds the responsibility for the provision of Out of Hours service for patients, which is currently provided by the NHS Commissioning Board Area Teams.
GP average earnings
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in King's Medical Practice in the last financial year (2018-19) was &77,741 before tax and National Insurance. This is for 6 full time GPs and 4 part time GPs who worked in the practice for more than six months.
NHS England require that the net earnings of doctors engaged in the practice are publicised and the required disclosure shown above. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
We have a diverse and talented team who work hard to deliver excellent care and services.
Dr Jacinta Walsh
MB ChB MRCGP Dip Pall Med Cert Primary Care Education
Dr Walsh joined the practice in 1999. She is an approved GP trainer and also a GP Specialist Training Programme Director for The Dewsbury, Wakefield and Pontefract GP Training Scheme. She is particularly skilled and interested in palliative care having undertaken two sessions a week at the Prince of Wales Hospice, Pontefract until August 2017. She is the Senior Partner for the practice.
Dr Patricia Mooney
BSc MB ChB MRCGP DRCOG DPD PGDip Diabetes
Dr Mooney joined the practice in 1992. She is a GP with a Special Interest in Dermatology and undertakes three sessions a week in Dermatology for our local providers. She also has an interest in family planning and diabetes. Dr Mooney is the Safeguarding lead for the Practice.
Dr Rebecca Harding
MB ChB MRCGP DRCOG DFFP Cert Primary Care Education
Dr Harding joined the practice in 2008 after completing her general practice training on the Pontefract GP Training Scheme. She is an approved GP trainer and has a special interest in Family Planning.
Dr Sarah Deeley
MB ChB MRCGP DRCOG DFFP Cert Primary Care Education
Dr Deeley joined the practice in 2009 after hospital jobs in Liverpool and completing her general practice training on the Pontefract GP Training Scheme, She is an approved GP Trainer. Dr Deeley is the Caldicott Guardian for the Practice.
BSc(hons) PGDip Advanced Practice
Helen trained at Leeds Metropolitan University and after working at Pinderfields in Intensive Care Unit joined the practice in 2002. After a spell working abroad she returned and now is an Advanced Nurse Practitioner and Nurse Team Leader. Helen is the practice lead for patients with respiratory conditions - Asthma and COPD.
Dr Arindam Banerjee
MB ChB BSc MSc Sports Medicine MRCGP
Dr Banerjee joined the practice in 2015 after completing the Dewsbury, Wakefield and Pontefract GP Training Scheme. He has a specialist interest in musculoskeletal medicine and is the head doctor for Hull City, doctor for Leeds Rhinos, and doctor for Jamaica Rugby League.
Dr Emma Still
MB ChB MRCGP DFSRH
Joined the practice in 2017. She has a special interest in contraception and family planning and is an approved GP Trainer.
Dr Matthew Rodway
MB ChB MRCGP
Dr Rodway joined the practice in 2017 after completing the Dewsbury, Wakefield and Pontefract GP Training Scheme.
Dr Rebecca Dodson
MB ChB(hons) MRCGP
Dr Dodson joined the practice in 2019 after completing the Dewsbury, Wakefield and Pontefract GP Training Scheme.
Dr Caitlin Imray
MB ChB DFSRH DRCOG MRCGP
Dr Imray joined the practice in 2019 after completing the Dewsbury, Wakefield and Pontefract GP Training Scheme. She specialises in family planning and contraception.
RGN BSc Hons Community Health Core Nursing Nurse prescriber
Anne is a registered adult nurse and is a practice nurse who joined the practice from the district nursing team in 2012. She has a special interest in diabetes and is a specialist and the Practice lead in wound care.
Louise is a registered adult and childrens nurse and is a practice nurse who joined the practice in 2011 having worked as a school nurse. She has a special interest in asthma, children, and women's health.
RGN MSc Cervical Screening
Angela has been with the Practice since 2010 and the nursing team since 2011. Angela started in the nursing team as a Health Care Assistant and was supported by the Practice to undertake a Nursing Degree through the Open University. She is currently working as a registered nurse undertaking travel health, smears, wound care, immunisations, diabetes, and ear care. She has also recently started training as an Advanced Care Practitioner at the Leeds Beckett University.
Kirsteen is a registered adult nurse and is a practice nurse who joined the practice in 2017. She has a special interest in asthma and respiratory conditions.
Sarah joined the Practice in 2017 as an experienced Practice Nurse with a special interest in diabetes. She also manages patients with Asthma, and sexual health and contraception needs.
Olivia joined the Practice in 2013 as an apprentice in the administration team. She has since developed her skills and knowledge in the nursing team.
The nursing associate is a new generic nursing role in England that bridges the gap between healthcare support workers and registered nurses, to deliver hands-on, person-centered care as part of a multidisciplinary team in a range of different settings.
Nursing associates are members of the nursing team, who have gained a Nursing Associate Foundation Degree awarded by a Nursing and Midwifery Council (NMC) approved provider, typically involving two years of higher-level study, enabling them to perform more complex and significant tasks than a healthcare assistant but not the same scope as a graduate registered nurse.
Olivia is currently completing her Nursing Degree.
Julie was initially a healthcare assistant but has been supported by the Practice to become an Assistant Practitioner. She works under the supervision of the lead nurse and is involved in the management of our patients with long term conditions.
Louise was initially a healthcare assistant but has been supported by the Practice to become an Assistant Practitioner. She works under the supervision of the lead nurse and is involved in the management of our patients with long term conditions and health promotion. Louise is the Learning Disabilities lead in the Practice.
Avril has been with the Practice over 20 years and started in the admin team. Seven years ago Avril made the decision to train as a phlebotomist as part of the nursing team. Avril has since undertaken her Level 3 Health Care Assistant training and is now able to do many more procedures including vaccinations, vitamin B12 injections, dressings, well person checks, ECGs, and blood pressure monitoring.
Claire joined the Practice in 2017 as a phlebotomist and is currently training as a Health Care Assistant to further develop and expand her skills.
Faieza is a phlebotomist (takes blood samples) and works under the supervision of the lead nurse.
Sharon joined the Practice in 2019 after working as the Deputy Practice Manager at Northgate Surgery and previously the Manager at Park View Srugery. She is helping to lead the Practice through positive change to ensure our patients have access to high quality, patient centered care. Sharon is responsible for the day-to-day running of the Practice, including (but by far not limited to) HR, finance, complaints, Practice policies, supplies, IT, and strategic planning.
Clinical Services Manager
Mandy joined the Practice in 1996. She has a wealth of knowledge and experience of working in the NHS and is developing strong links with the local healthcare providers and social prescribing services. As the Clinical Services Manager, Mandy has the responsibility of implementing new clinical services & improving on the existing ones within the practice ensuring a safe, effective, and high standard of clinical care. Mandy is also the Practice Care Co-Ordinator and helps patients access further non-medical support to improve their wellbeing.
Michael joined the Practice in 2013. His role is to support the Practice in its day-to-day activities including IT, contracts, and training.
Admin & Reception
Stephanie Botterill, Amy Crossley, Andréé Dyche, Toni Iddon, Bev Langley, Jess Lazenby, Pippa Longdon, Lisa Mitchell, Jane Moore, Kirsty Mullen, Janette Rothera, Tracy Shale, and Lucy Saunders.
We recognise and support the vital role of training in the NHS, by providing opportunities for experience and development for a number of different and new roles.
Our trainers are: Dr Jacinta Walsh, Dr Rebecca Harding, Dr Sarah Deeley, and Dr Emma Still. Our nurse mentors are: Helen Wright, Anne Smith, Louise Cotterill, and Angela Phillips.
These are qualified doctors who are training to specialise in General Practice. We have GP Registrars for either 6 months (first year of training) or 12 months (last year of training). They each have a GP Trainer within our Practice who supports and assesses them throughout their placement with us. GP Registrars see patients just as any other GP would.
As part of their training and a way of evaluating how they're progressing, GP Registrars have to video some of their consultations (not intimate examinations). The video is only viewed by the GP Registrar and their GP Trainer. Your explicit consent will be sought before the appointment is made, however if you change your mind during the consultation, you can ask for it to be turned off and deleted. This will not affect the treatment you receive.
Our current registrars:
Dr Mohammad Shaikh (ST3)
Dr Nelson Ekwedike (ST3)
Dr Thomas Pedelty (ST3)
Dr Subaiha Shaikh (ST3)
Dr Bilal Nasir (ST2)
Dr Victoria Holt (ST1 Innovative Post)
Dr Abdul Rehman Qazi (ST1 Innovative Post)
Foundation Year Doctors
These are recently qualified doctors undertaking their second year of training after qualification.
Traditionally, doctors did not have any posts in General Practice in their early training. We now hope more will decide to undertake their speciality training in General Practice.
Trainee Advanced Care Practitioners
These are professionals already trained from a variety of health care backgrounds such as paramedic and nursing backgrounds.
They will be able to undertake minor illness review as well as see patients who are unwell due to their chronic conditions.
Trainee Physician Associates
Professionals with a biomedical degree that are training to perform some doctor roles such as taking the history, examining, and formulating a management plan in conjunction with a GP.
Intending Medical Students
Given the shortage of doctors, we as a practice promote attracting intending medical students into a career in medicine and specifically General Practice.
They are usually with us for a few weeks only and will shadow the GPs and Nurses as well as spend time with the Practice staff.
by Dr J Walsh
Please note the practice is closed over the Bank Holiday period, Good Friday , Easter Saturday and Easter Monday. If you require assistance during this time please ring our normal number 01924 223909 where you will be put through to GP Care Wakefield our extended hours service run by Wakefield GPs. This is open 7 days per week every day of the year as follows: Monday- Friday 6-10pm Saturday Sunday and Bank Holidays 9-3pm This provides telephone advice, a triage service to signpost you to the correct care but may include a same day GP or Nurse Practitioner appointment or a routine care appointment. Outside of these hours please call 111 where you may be signposted to care with a GP, pharmacist or Optician or referred to hospital if required. Please call 999 if you feel your problem is an emergency. Please note these services are NOT for routine repeat prescriptions so please contact the prescription team at the practice before 01/04/2021 to ensure adequate supply of medications over the Bank Holiday period.
Christmas & New Years Closures
by Michael Land
The Practice will be closed on:
Friday 25 December
Monday 28 December
Friday 1 January
If you need urgent medical help during this time, please phone 111.
Young People (13-18)
by Dr E Still and Dr C Imray
At King’s Medical Practice, we are here to help with the health needs of our young people. We want to know how can we help? Are you feeling low or lonely? Stressed out? Or do you want to talk about contraception or sexual health? Dr Emma Still and Dr Caitlin Imray are going to be running a service just for you.
To help us work out how to implement this, we want your opinions and ideas. Please complete a short survey to let us know what you think.
We will look at all the responses and will advertise what services we intend to put in place and how you can access them.
by Dr J Walsh
Hundreds of NHS patients have received personal, specialised care thanks to a new service set up during the coronavirus pandemic. Stroke Connect, a partnership with the NHS and the Stroke Association provides stroke survivors with support and advice in the early days following hospital discharge, without having to leave the house.
Experts have said that the new offer is providing a ‘lifeline’ during the pandemic and has helped more than 500 people to rebuild their lives after having a stroke since it launched last month. Patients are contacted for an initial call within a few days of discharge from hospital, from a trained ‘Stroke Association Connector’, an expert in supporting people after stroke. The connector provides reassurance, support with immediate concerns and links the stroke survivor to support they can access in the long-term as part of their recovery journey as well as signposting them to other sources of support. A further call is offered within the month to check in on the stroke survivor’s progress and identify any further support needed.
Families of a stroke survivor can also opt to receive essential information on self-management, including how to look after their own health and wellbeing. The new service complements existing rehabilitation services and ‘life after stroke’ care, which has continued throughout the pandemic.
While some people have had reservations about seeking medical help during the pandemic, NHS England has been working with the Stroke Association during the coronavirus pandemic to encourage people who are experiencing stroke symptoms to act FAST by dialing 999 immediately.
Mental Health Support During Covid
by Dr J Walsh
Turning Point Talking Therapies
There are new online workshops launching on the 4 June 2020. This NHS funded program, in partnership with NHS Wakefield CCG, will be delivered by Turning Point Talking Therapies by trained therapists via the video platform Webex Cloud. They will be delivering webinars on:
Owned and run by TPP (who make the software we use to manage your records in the Practice), SystmOnline is usable on PCs, laptops, tablets, and mobiles. You can use it to book and manage appointments, order prescriptions, view test results and your medical records.
You will need an account to be able to login. You can request one from the Practice.
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet, including booking and managing appointments, ordering prescriptions, viewing test results and records, register for organ donation, a symptom checker, and manage how the NHS uses your data.
To use this app you will need to be registered with an NHS login. You can do this through the app if you have a passport or driving license. Otherwise, you will need to contact the Practice to obtain login details.
Owned and run by TPP (who make the software we use to manage your records in the Practice), the Airmid app allows you to coordinate your care across the NHS, from requesting medication, to booking appointments and video consultations. You can also upload your health data to your record.
You can login to this app using your existing SystmOne username and password or the NHS Login.
It's important to know your body and to tell your doctor if you notice a change which isn't normal for you.
Anyone can develop cancer, but it's more common as we get older—most cases are in people aged 50 or over.
Don't put something new or different about your body down to getting older or another health condition you might have. If you notice any unusual changes or anything that doesn't go away, see your doctor.
The symptoms below are more often caused by something far less serious than cancer, but they could be a sign of the disease.
Spotting cancer early means treatment is more likely to be successful.
Some possible signs of cancer—like a lump—are better known than others. Because of this, less well-known possible cancer symptoms are listed here first. But that doesn't mean they're more important, or more likely to be cancer.
And remember, if you spot anything that isn't normal for you, whether it's on this list or not, get it checked out.
It's not unusual to feel out of breath every now and then. But if you notice that you're feeling breathless more than usual or for a lot of the time, tell your doctor.
Unexplained vaginal bleeding
Bleeding or Ã¢ÂÂspotting' between periods can be a side effect of the contraceptive pill. But still see your doctor if you bleed from the vagina between periods, or after sex or after the menopause.
Very heavy night sweats
Sweating at night can be caused by infections or it can be a side effect of certain medications. It's also often experienced by women around the time of the menopause. But very heavy, drenching night sweats can also be a sign of cancer and should be checked out by your doctor.
Croaky voice or hoarseness
Having a croaky voice or feeling hoarse can be common with colds. But a croaky voice that hasn't gone away on its own should be checked out by your doctor.
Persistent heartburn or indigestion
It is normal to feel slight discomfort or pain sometimes after eating a large, fatty or spicy meal. But if you have heartburn or indigestion a lot, or if it is particularly painful, then you should see your doctor.
Mouth or tongue ulcer that won't heal
It's common to get ulcers in the mouth when you're a bit run down. The lining of the mouth renews itself every 2 weeks or so, which is why ulcers usually heal within this time. But an ulcer that doesn't heal after 3 weeks should be reported to your doctor or dentist.
It's quite common for women to experience bloating of the abdomen that comes and goes. But if you feel bloated, most days, even if it comes and goes, make an appointment to see your doctor.
Some medical conditions can make it difficult to swallow. But if you are having difficulty swallowing and the problem doesn't go away, it should be checked out.
A change in bowel habit
Stomach bugs and food poisoning are often the cause of loose, frequent bowel motions. But if you've noticed any change in your bowel habit, it's important to tell your doctor. Whether that's looser poo, pooing more often, or constipation.
Sore that won't heal
The skin repairs itself very quickly and any damage usually heals within a week or so. When a spot, wart or sore doesn't heal, even if it's painless, a doctor needs to check it.
Appetite loss can happen for many different reasons. Speak to your doctor if you've noticed you're not as hungry as usual and it's not getting any better.
Unusual breast changes
Lumps are not the only breast changes that should be reported to a doctor. Also look out for any change in the size, shape or feel of a breast, any skin changes, redness, or pain in the breast. And don't forget any nipple changes, including fluid leaking from the nipple in a woman who is not pregnant or breastfeeding. Make sure your doctor knows about any changes.
Blood in your poo
The most common cause of blood in your poo (stools) is piles (haemorrhoids). But blood in your poo can sometimes be a sign of cancer. Your doctor wants to know if you spot blood when you go to the toilet.
Blood in your pee
Blood in your pee (urine) should always be reported to a doctor. Usually this is not caused by cancer and can be treated quickly and easily, but it could be a sign of cancer. Your doctor will be able to tell you what the cause is.
Problems peeing (urinating) can include needing to pee urgently, or more frequently. It might also include being unable to go when you need to or experiencing pain. These symptoms can all be caused by conditions other than cancer, but it's important to tell your doctor if you experience any of them.
Unexplained weight loss
Small weight changes over time are quite normal. But if you lose a noticeable amount of weight without trying to, tell your doctor.
New mole or changes to a mole
Most moles remain harmless throughout our lives. But be aware of any new moles or existing moles that change in size, shape or colour, become crusty or bleed or ooze. Let your doctor know.
Coughing up blood
If you've coughed up blood, no matter how much or what colour, it's important to tell your doctor. It may be nothing to worry about, but it's important to get it checked out.
Coughs are common with colds. But if a cough doesn't go away or gets worse, make sure you tell your doctor.
Unexplained pain or ache
Pain is one way our bodies tell us that something is wrong. As we get older, itÃ¢ÂÂs more common to experience aches and pains. But if you have unexplained, ongoing pain, or pain that comes and goes, make an appointment to see your doctor.
Unusual lump or swelling anywhere
Persistent lumps or swelling in any part of your body should be taken seriously. That includes any lumps in the neck, armpit, stomach, groin, chest, breast or testicle. See your doctor to have it checked out.
We are committed to empowering our patients with the confidence and information so they can treat their problems when they can, and to visit their GP when they need to.
Many common minor illnesses can be treated at home with a simple over-the-counter (OTC) medications.
Aspirin, paracetamol, and ibuprofen are highly effective at relieving most minor aches and pains, such as headaches and period pain. The also help with the common cold, by reducing aches, pain, and high temperatures. Paracetamol, aspirin and ibuprofen also help reduce the inflammation seen in arthritis and sprains.
Aspirin must not be given to children under 16.
Ibuprofen must be taken with caution if you have certain conditions e.g. asthma. Check with your pharmacist.
Pregnant women shouldn't take ibuprofen, visit the bumps website to find out more about taking medications while pregnant.
These are useful for dealing with allergies and insect bites. They're also helpful if you have hay fever. Antihistamines can come in the form of creams you apply to the skin (topical antihistamine) or tablets you swallow (oral antihistamine).
Creams soothe insect stings and bites, and rashes and itching from stinging nettles.
Tablets help control hay fever symptoms and calm minor allergic reactions to food. They can also help calm itchiness during chickenpox.
Some can cause drowsiness. Ask your pharmacist for more information.
Oral Rehydration Salts
Fever, diarrhoea and vomiting make us lose water and essential minerals, and can lead to dehydration. Oral rehydration salts, available at pharmacies, are an easy way to help restore your body's natural balance of minerals and fluid, and help your recovery.
Diarrhoea is caused by a range of things, such as food poisoning or a stomach virus, and can happen without warning. It's a good idea to keep an anti-diarrhoea medicine at home.
Anti-diarrhoea remedies can quickly control the symptoms of diarrhoea, although they don't deal with the underlying cause.
The most common anti-diarrhoeal is loperamide, sold under the names Imodium, Arret and Diasorb, among others. It works by slowing down the action of your gut.
Don't give anti-diarrhoea medicines to children under 12 as they may have undesirable side effects. Speak to your GP or pharmacist for advice about a child with these symptoms.
If you have stomach ache or heartburn, a simple antacid will reduce stomach acidity and bring relief.
Antacids come as chewable tablets, tablets that dissolve in water, or in liquid form.
Keep a sun lotion of at least factor 15. Even fairly brief exposure to the sun can cause sunburn and increase your risk of skin cancer. Ensure your sunscreen provides UVA protection.
You can protect yourself against the sun further by wearing a hat and sunglasses, and by avoiding the during the hottest part of the day between 11am and 3pm.
First Aid Kit
A well-prepared first aid kit can help treat minor cuts, sprains and bruises, and reduce the risk of cuts becoming infected. It should contain the following items:
These can support injured limbs, such as a sprained wrist, and also apply direct pressure to larger cuts before being treated in hospital.
A range of sizes, waterproof if possible.
Digital thermometers that you put in your mouth produce very accurate readings; an under-arm thermometer or an ear thermometer are good ways to read a baby or young child's temperature.
This can be used to clean cuts before they're bandaged, and most can treat a range of conditions, including insect stings, ulcers and pimples; alcohol-free antiseptic wipes are useful to clean cuts.
This will help wash out grit or dirt in the eys.
Larger injuries should be covered with a sterile dressing to prevent infection until treatment can be given by a health professional.
This is used to stick dressings on the skin and can also be used to tape an injured finger to an uninjured one, creating a makeshit splint.
For removing splinters; if left in they can cause discomfort and infection.
When keeping medicines at home, remember:
Always follow the directions on medicine packets and information leaflets, and never take more than the stated dose.
Always keep medicines out of the sight and reach of children Ã¢ÂÂ a high, lockable cupboard in a cool, dry place is ideal.
Regularly check the expiry dates on a medicine Ã¢ÂÂ if a medicine is past its use-by date, don't use it or throw it away: take it to your pharmacy, where it can be disposed of safely.
If you have questions about any medicines or you want to buy them, ask your local pharmacist.
Your local Chemist can advise which over-the-counter medicines will help with your symptoms.
As many as 1 in 4 GP appointments are due to a non-medical problem.
While a GP may know of some local support services, there are many more services that we aren't aware of that can help. It's for this reason we've introduced a new role in the practice: Clinical Care Co-Ordinator.
Mandy Lavin has taken on this role to help support patients and their carers. The following are just some of the areas Mand can help with:
Struggling to manage with chronic disease (e.g. Asthma, COPD, Diabetes)?
Struggling with personal care (e.g. bathing, getting dressed)
Would benefit from aids such as grab rails, raised toilet seats, bath bar, etc
Struggle with cooking or shopping
Your or your carer are struggling
Worried about your memory
Worried about your finances
Feeling isolated, vulnerable, or lonely
Want to get out more
We're also working with Live Well Wakefield and Spectrum People who have expert knowledge in the vast range of local and district wide support services and social groups.
To book an appointment with a nurse, please contact us. Unfortunately, due to limitations of the online service, only some nurse appointments are available online.
Please note, a nurse will not be able to perform any investigations (e.g. blood tests or ECG) without a prior appointment with a GP, unless those tests are part of your annual review.
If you have a positive pregnancy test result, then please book an initial telephone appointment with the midwife. You do not need to first see or speak to a GP or have your test confirmed before booking the appointment.
If you need to see or speak to a GP, there are several options:
Pre-bookable (routine / follow-up) Appointments
We offer bookable appointments up to 6 weeks in advance on weekday afternoons, Thursday mornings from 07:00-08:00, alternative Tuesday and Thursday evenings from 18:00-20:00, and Saturday mornings from 08:00-10:30. You can book an appointment online, at reception, or over the phone.
If you need to see a doctor soon, but it isn't medically urgent, we have Sit & Wait clinics every weekday from 08:40 until 10:30. You will first need to ring (if you can't, please speak to the receptionists at the front desk) and provide a brief summary of the reason you need to see or speak to a doctor. We ask for a brief summary so that we can help you get the help you need.
We have recently introduced the ability to consult with us through video. The clinician, where appropriate, may ask if you would like to have a video consult. You will be sent a link to your mobile device to open up the video chat. Please note, you will require a modern mobile device for this to work.
As a large training practice we are training many different professionals all year round.
As part of training to become a GP, it is essential doctors develop high level consulting skills. We know that recording consultations with patients for the benefit of teaching with their trainers and other doctors in training is a vital part of this. On occasion this teaching will be held with GP educators and GP trainees outside the Practice organisation although at all times your data will be stored securely by the Practice only.
Some of our doctors therefore will regularly be recording consultations. Recordings can be made in a number of ways but the lawful basis for those consultations to be recorded and reviewed is consent.
When booking an appointment our administration staff will advise you if the doctor is scheduled to be recording that consultation. Staff will ask if you wish to consent to have your consultation recorded. You can accept or decline without any influence on the provision of that appointment.
This consent may be obtained via a text message, online consultation or via telephone and will be documented by the Practice.
Following the consultation our administration staff will contact you again via text or phone to check you are still in agreement with the recording being used for training purposes.
If you need urgent medical help, but it's not life threatening, we have an on-call GP from 08:30 until 18:00. Please note, due to the nature of the appointments that an on-call GP deals with, your appointment time may run late. You will be asked for a brief summary of your medical problem so we can relay that to the on-call GP for them to prioritise which patients they see in order. To book an on-call GP appointment, either phone us or speak to reception.
GP Care Wakefield
If you want an appointment with a GP outside of the times we offer, you may be able to get one through GP Care Wakefield. You can access GP Care Wakefield by phoning our Practice number when our lines are closed and you will be automatically redirected to them.
What to do when we're closed
If we're closed and you need medical help that won't wait until we're open, please ring our phone number and you'll be automatically transferred to either GP Care Wakefield or 111.
We provide home visits to patients who are too unwell or need to be seen but are physically unable to come to the Practice and live within our catchment area (see shaded area on the map below).
For a same day home visit, phone us on 01924 223 909 (option 3) before 10am so that it can be assessed by a GP and added to our visiting list if necessary.
We have temporarily re-instated the prescriptions ordering phone line. Call 01924 223909 option 5 between 10am and 3pm.
Unless you are signed-up for Electronic Repeat Dispensing (see below), please order your medications in plenty of time—we recommend between 2 and 7 days before you're due to run out.
You can order your prescriptions through the following ways:
Ticking the items you need on your counterfoil and posting it in the Practice red post box in the entrance.
If you are unable to do the above, please ask to speak to our Clinical Care Co-Ordinator to setup an alternative solution to ordering your medications.
If you are going on holiday and will need a supply to cover you while you're away, please speak to our prescriptions team.
Please note: due to restrictions set by Wakefield CCG, we cannot accept requests for prescriptions directly from pharmacies unless a patient is physically unable, or it is unsafe to expect them, to order directly with us themselves. This includes services such as Pharmacy2u.
Electronic Repeat Dispensing (ERD)
If you are on regular medication and your condition is stable on these, we recommend you get your prescriptions through Electronic Repeat Dispensing. This means you can order your medications once per year when you have your review and simply pick-up your prescriptions every month from the chemist without having to order them every time.
If you'd like to find out if you're eligible for repeat dispensing, please speak to our prescriptions team.
We understand that life pressures can mean you forget to order your medication in time before it runs out. That's why we recommend Repeat Dispensing; your medications will be available to pickup from the chemist every month without having to order in advance. We will process the following medication requests the same day if necessary:
Anti-epileptics (only in those with epilepsy/ seizures)
Long-term steroids (taken every day for a long time)
Anti-angina (GTN spray)
Anti-arrhythmics (e.g. digoxin)
Palliative care medications
If you have repeat medications, you will be asked to make a medication review once per year during your birth month. This is so we can check that the medications you're on are still the most effective treatment and aren't having negative effects on your health. You will be asked to book your review either with one of our pharmacists, nurses, or GP depending on the medication you're taking.
Increased and inappropriate use of antimicrobial drugs such as antibiotics has led to increasing resistance to them. We are rapidly heading towards a future where antibiotics no longer work and simple infections could have devastating consequences.
We are committed to working together with patients to ensure that antibiotics are only prescribed when clinically appropriate. By reducing antibiotic use we can keep antibiotics working and help keep everyone healthier.
Antibiotics do NOT work against viruses so they are ineffective again colds and viral chest, throat and ear infections.
Antibiotics can cause lots of side effects including diarrhoea and sickness.
Your clinician will only prescribe antibiotics if clinically indicated. If you are not sure or think you are getting worse, please contact us.
Here's some information to help you judge how long a common illness and its symptoms should last (no antibiotics needed).
You can view your test results easily and quickly if you are registered for online services.
We can also advise actions regarding your result via SMS message. We will only do this if we have an up-to-date contact number. Please notify the Practice if you wish us to contact you about results in this way.
Although most results take less than a week to be reported back to the Practice, some take longer than others to be reported back to the Practice for the GPs to check.
Any tests ordered by the Hospital will go back to the hospital. Please contact the secretary of the consultant who you are seeing for your results.
Please remember to book an appointment for your smear test when you receive your letter invite from the screening programme. If you have not received your invite letter, we will not be able to do the test as it will be rejected by the laboratory.
You will be informed of your smear result by post directly from the screening programme. The usual waiting time for smear results is up to 2 weeks.
Many services are now running a telephone-only service due to the COVID19 pandemic. Referrals are being triaged by the hospitals and where appropriate, postponed or cancelled until the current situation improves.
Most referrals to specialists will require you seeing or speaking with a GP. However, there are some services where you can refer yourself which are offered locally:
Sometimes your GP will refer you using the fast track pathway (up to 2 week wait for an appointment). This is because your condition needs assessing by a specialist sooner than the urgent (up to 18 weeks) or routine waiting times. Your GP will always explain why they are referring you through the fast track pathway. You will receive an appointment from the fast track office within 2 weeks by post. If you do not receive one within this time, please call the fast track office on 01924 212 507.
Tracking Your Referral
If a doctor has referred you to a specialist for further care you will be asked to book your appointment using the NHS e-Referral system. You will receive a letter from us within two weeks giving details of how to book your appointment and any passwords you may need. To track your e-Referral you will need the following details to log into the e-Referral website:
If you want to change your referral to a private referral, please contact us.
Why do GP’s charge fees? Your questions answered
The NHS provides most health care to most people free of charge, but there are exceptions. Prescription charges have existed since 1951, and there are a number of other services for which fees are charged. Sometimes the charge is made to cover some of the cost of treatment, for example dental fees. In other cases it is because the service isn’t covered by the NHS, for example, medical reports for insurance companies, claims on private health insurance and other letters and forms which require the doctor to review the patient’s medical records.
It is important to understand that GP’s are not employed by the NHS, they are self-employed, and they have to cover their costs which include staff, buildings, heating, lighting etc. in the same way as any business. The NHS pays the doctor for specific NHS work, but for non NHS the fee has to cover the doctor’s costs.
What is covered by the NHS and what is not?
The government’s contract with GP’s covers medical services to NHS patients. In recent years, more and more organisations have been involving doctors in a whole range of non-medical work. Sometimes the only reason that GP’s are asked is because they are in a position of trust in the community, or because an insurance company or employer wants to be sure that information provided is true and accurate.
Examples of non-NHS services for which GP’s can charge their patients
Certain travel vaccinations
Private medical insurance reports
Holiday cancellation forms
Letters requested by or on behalf of, the patient
Private sick notes
Why does it sometimes take my GP a long time to complete my form?
Time spent completing forms and preparing reports takes the GP away from the medical care of his/her patients. Most GP’s have a very heavy workload, the majority of GP’s work can add up to 60 hours a week and paperwork takes up an increasing amount of their time. In addition non-NHS work must be undertaken outside of NHS contracted time.
I only need the doctor’s signature, what is the problem?
When a doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. Therefore in order to complete even the simplest of forms, the doctor needs to check the patient’s entire record. Carelessness or an inaccurate report can have serious consequences for the doctor, with the General Medical Council or even the Police.
How are charges decided?
The British Medical Association (BMA) recommends that GPs tell patients in advance if they will be charged. It is up to the individual practice to decide how much to charge. GPs are able to set their own fees to ensure that their costs in delivering the services are covered. Time spent completing private reports and undertaking private medical examinations are generally done outside of normal working hours as an extra commitment to a GPs workload.
Kings Medical Practice endeavours to follow a fair charging policy and we regularly review our fees in line with the national average.
Changes November 2020
There are a number of areas we have traditionally not charged fees for providing non NHS services. Due to increasing NHS demands and strain on resources we are no longer able to continue to provide these for free. Therefore, from November 1st 2020 we will be charging a fee for providing private prescriptions and for certain travel vaccinations and certification of vaccination.
We should not provide private scripts to our NHS patients to obtain medication cheaper. This represents defrauding the NHS.
Please note private referrals that generate a prescription request would necessitate a private prescription fee. If you are given a private prescription at your appointment we would not be able to change this to a NHS script.
We are unable to issue a private prescription for an item that is not commissioned within our CCG.
Private sick note
Health Club - patient fit to exercise
Certificates of fact
General letters/ housing/ school
Travel cancellation form
Private medical insurance claim form/ school fees insurance claim
Simple insurance form (1-2 pages)
Income protection targeted report
Life insurance targeted report
Non-targeted insurance form (life assurance, critical illness, GPR, etc)
Fitness to bear firearms
Adoption Medical Form AH
Adoption Update Request Form
Private medical examination
Mental capacity examination and certificate
HGV, PSV, Taxi (we do not do the eye test section)
Private/ paternity blood tests
Fitness to travel (fee relative to complexity)
Medical reports (up to 20min)
Medical reports (up to 30min)
Private travel vaccination certificate for HepB
Non-NHS Travel vaccinations (Rabies, TB, MenACWY, Japanese Encephalitis, Tick-borne Encephalitis)
Accessing Medical Records
There are two options for you to view your GP medical records:
We recommend patients to sign-up for either the NHS App or SystmOnline where you can view and print your GP medical records.
You can request, in writing for the attention of Jackie Wales or Michael Land, a copy of your medical records (free of charge). Please bare in mind the cost and time it takes to produce copies of medical records compared with the online option above.
If you wish to have access to other people's records we will need:
Wherever practicable, written consent from the person whose records you want. We will check with the individual whether the request is legitimate and the reason why you are requesting them instead of themselves.
Where you have parental responsbility for a child under the age of 16 and does not have the capacity to provide consent for themselves. Please note, we cannot provide online access to children's medical records as capacity to consent changes over time for each child individually.
Where you have a lasting power of attorney for welfare or a court of protection order for welfare for an individual who lacks capacity to provide consent for themselves and the request for the records is legitimate.
If you're requesting access to records of a deceased person, please contact Primary Care Services England as they are the data controllers for GP records of the deceased.
We treat young people with the same respect and confidentiality as we would any other patient.
It is your choice if you want to see a GP or nurse by yourself. We will not share what you tell us in confidence unless it puts you or someone else at risk of harm if we didn't inform the necessary services (e.g. police or social services). You can read more about confidentiality in our policies section.
For free, safe, and anonymous online support for yourself or to help a friend, check out Kooth.
If something is worrying you it is important to talk to someone you trust. If you're worried about your safety or the safety of a friend or family member, you can call Social Care Direct on 0345 8 503 503 where specially trained staff will listen to you and provide support, or you can talk to an adult you trust, for example:
Wakefield Integrated Sexual Health (WISH) run sexual health services including specific ones for young people for advice, support, tests, and contraception. They do not share their records about you with us unless you give them permission.
Chlamydia and Gonorrhoea testing
We have confidential self-testing packs in the toilets in the Practice. The instructions for completing them are inside the packs. You can the post the discreet envelope in a normal post box. You will receive your results as either a text, email, or a phone call (your choice) from the sexual health service (not us).
If you're aged 16-25 you can get free condoms from using or registering for a C-Card. You can register online or register at a a venue like us. If you're 13-15 you can still register for a C-Card but you will have to go to a venue to do this.
If you already have a C-Card you can either order online or at a a venue. There are a range of products to suit, including sensitive and latex-free.
We do not record any of this information on our own systems, they are only recorded on the WISH service database.
Due to COVID 19 we are currently not running any travel vaccination clinics.
We provide advice and immunisations to help keep you healthy when travelling abroad.
The travel vaccinations you should have will depend on your destination, the type of holiday you're having, and your existing vaccination history. When you have booked your holiday, please book an appointment in one of our travel clinics. This will need to be at least 2 weeks before you're due to travel, though some vaccines will require more time than this to be effective. You will be asked to complete a questionnaire which will help the nurse work out which vaccines you will need.
Some vaccinations are provided free on the NHS. These are:
Diphtheria, Tetanus, Polio (DTP)
Hepatitis A + B
Measles, Mumps, Rubella (MMR)
You will need to pay £55.00 to the Practice for the following vaccinations plus the prescription fee from the pharmacy
Meningitis (going to Hajj)
Tic born Encephalitis
Yellow Fever (£75 payable to the Practice)
Availability of clinics
Sometimes we're unable to offer an appointment in-time for your travels. The following services also provide travel clinics:
We also receive comments about the services we provide. We discuss these internally and use them to help inform changes we make.
It's virtually impossible to get appointments in anything less than 2 week be it with a nurse or doctor! - Anonymous
We understand your frustration, however we do offer a range of appointment choices. If you need to be seen sooner than the next available pre-bookable appointment, please see our Appointments section. - Sharon Crouch (Practice Manager)
Our staff are currently working on implementing Care Navigation to ensure patients are accessing the right help at the right time - this will hopefully free-up some GP and Nurse appointments that may otherwise be booked into unnecessarily.
Our PPG meets to discuss issues affecting the Practice, plans we have for changes to services, and to comment on the feedback we receive from patients.
Our next meeting is scheduled for: postponed due to Coronavirus
Sometimes we don't quite deliver the care or service you are entitled to. It is your right to make a complaint.
In the first instance, we recommend trying to resolve the problem with the person to whom you're speaking. This is usually the fastest way of resolving an issue. However,if you feel you need to speak to someone else about the issue, then please ask to speak to their line manager.
Please note, if you are an EU resident, please also complete the EU card information on the reverse of the form. Without this information, you may be charged for any care you receive at the hospital and other healthcare providers.
Out of area registrations
You can still register with us if you live outside of our Practice area. However, we will not provide home visits and your access to urgent appointments at the Practice may be limited.
We recommend if you live outside of the Practice area that you register with a Practice closer to your home so you can receive the full range of GP services.
How we ensure patients can access timely and appropriate care.
We are committed to the dignity and privacy of all patients. Chaperones are trained members of staff. If you wish for a chaperone to be present during your consultation, including if you're going to be examined, it is your right to request for one.
From April 2015 all GP Practices were required to assign patients a 'named GP' who will have overall responsibility for the care and support that the surgery provides. Patients are automatically allocated a 'named GP' though this doesn't prevent you from seeing your usual or preferred GP.
Update 30/04/2020 due to legislation brought in under the coronavirus pandemic, access to your GP medical records and Summary Care Record with Additional Information have been set as implied consent unless you have already given your explicit consent or explicit dissent. This is to allow healthcare professionals to safely deliver care. Learn more.
Rights and responsibilities
You have the right to:
Use the services Provided by the Practice.
To complain if you feel you are not receiving satisfactor service from the Practice.
To see a GP of your choice (you may not be able to see the GP of your choice immediately).
You are responsible for:
Treating all members of staff in a reasonable and courteous manner.
Making every effort to be punctual for your appointment.
Giving adequate notice of cancelling your appointment.
Infoming us of any changes to your contact details.
Appropriately using the services provided by the Practice.
Ensuring your family is fully immunised.
Social Media Policy
Many social media platforms are available and we are aware that some people may choose to use these platforms to air their views about the practice.
We welcome all feedback, positive and negative, as it gives the opportunity to review the services we provide and where necessary make changes or improvements. However we would ask that rather than posting about the practice or any of our staff on social media that you bring any issues to our attention using the following means and give us the chance to respond.
In writing, either by letter or e-mail to email@example.com
You can visit the NHS Website and leave a star rating and comment
If any offensive social media posts are brought to our attention, we may contact the patient/s involved and invite them to have a face to face discussion about the issues they may have. However dependent upon on the content of the post, it may be viewed as a potential breakdown in the doctor-patient relationship and could result in you being removed from our practice list. Legal advice may be sought if someone is found to have made libelous or defamatory comments about the surgery or a member of staff.
Staff members should also not be contacted directly using social media platforms.
King’s Medical Practice has a duty to maintain patient confidentiality and to safeguard vulnerable patients. You can help us to achieve this by adhering to the following code of conduct at all times:
The practice requires all users of portable devices to use them in a courteous and considerate manner and respecting their fellow patients.
Portable devices should ideally not be used during consultations and if they are used then any staff involved should be aware.
Patients are not permitted to take photographs in the waiting room or areas where other patients are present, nor are photographs of staff permitted.
We operate a zero tolerance policy. This means we do not tolerate any abusive, aggressive, or violent behaviour towards any of our staff, patients, or visitors. Any person violating this policy will be removed from the Practice and the Police may be informed.
We would like to express our gratitude for the overwhelming supportive response we have had from patients, the public and friends of the NHS.
From the much needed PPE supplies to baking and refreshments, we are immensely grateful.
Special thanks goes to:
Rotary Club of Normanton
Wakefield Girl's High
Rebecca and Jack Dudhill from Sureguard Window Films
Snaith High school
St Peters School
Bernard & Angela McGreevy
Normanton Inner Wheel
We are always here for our patients and together we can get through this!
- Everyone at King's Medical Practice
Key signs and symptoms of cancer during Coronavirus (COVID-19)
We know it's a worrying time for everyone. It can be especially worrying for people with cancer or for people who are concerned they may have some unusual new symptoms that may indicate signs of cancer.
This information also includes what the signs of different cancers may be. If you have symptoms of cancer you should still contact us and go to any appointments you have. We have set up systems to make sure that a clinician will speak to you and arrange to examine/arrange any necessary tests for you whilst minimising the risks of Covid-19.
Spotting cancer early means treatment is more likely to be successful.
If you are aged 50 or over or normally receive a flu vaccination and havent as yet been contacted for your covid vaccination this is likely to be because we do not have your up to date contact details.
Please email the practice with your correct contact details or ring the practice in order to receive your vaccine.
IMPORTANT INFORMATION ABOUT OXFORD ASTRAZENECA VACCINE
New guidance has been issued for the use of the Oxford AstraZeneca Covid-19 vaccine.
This follows further reviews by the independent regulator, the MHRA, and the Commission for Human Medicines, of a very small number of people in the UK who have developed a rare blood-clotting condition since having the Oxford AstraZeneca Covid-19 vaccine.
The MHRA and Joint Committee for Vaccinations and Immunisations have emphasised that the risk of this condition is extremely small and that the benefits of the vaccine outweigh the risks for the vast majority of people. They have recommended that:
Everyone who has had the AstraZeneca vaccine should still have a second dose of the AstraZeneca vaccine, irrespective of age, unless they suffered any serious side effects after their first vaccination
People aged 30 and over or who have a health condition that puts them at higher risk of severe Covid-19 disease should still be offered the Oxford AstraZeneca vaccine. The benefits in protecting them against the serious consequences of COVID-19 outweigh any risk of this rare condition.
People aged 18-29 who do not have a health condition that puts them at higher risk of severe Covid-19 disease will be offered an alternative Covid-19 vaccine where available. (This has been recommended as a precaution as people under 30 are at less risk from Covid-19 and not because they are considered to be at particular risk of developing the rare blood clot.
People under 30 can still choose to have the Oxford AstraZeneca vaccine if this will mean they can be protected more quickly and they have been made aware of the guidance.
Please download the leaflet that has been produced by Public Health England and the NHS to answer any questions you may have.
The Practice is receiving a large number of calls about when individuals might receive their COVID vaccination.
NHS England control the allocation and delivery of vaccines to sites based on their priority groups and to ensure fair distribution across the country. We have no control over vaccine supplies and often receive limited notice of a scheduled delivery. We do have clear information about who is within each cohort and would like to reassure patients, no one will be left behind.
Priority groups for phase 1
Residents in a care home for older adults and their carers
All those 80 years and over and frontline health and social care workers
All those 75 years and over
All those 70 years and over and clinically extremely vulnerable individuals
All those 65 years and over
All individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality
All those 60 years and over
All those 55 years and over
All those 50 years and over
We are currently woring through Cohort 6.
Priority groups for phase 2
All those 40 to 49 years and over
All those 30 to 39 years and over
All those 18 to 29 years and over
How quickly we can work through these groups depends only on the supply of vaccine.
Additionally, we are starting 2nd dose administration of vaccine for those due at 11-12 weeks post first dose.
Scheduled vaccinated dates at King's Medical Practice (by invitation only)
Saturday 6th March - age priority, adults 16-64 years with an underlying health conditions
Friday 12th March - 2nd dose Pfizer vaccination for 80+ and health and social care/ care home workers
When invited for your vaccine you will receive a text from KingsMPNHS with instructions to follow the link to book your appointment slot. Please do this as soon as you are directed. If you are unable to book online (and only if you can't get assistance to do so) then please call the Practice and our staff will assist you. Do not ring unless you had an invite.
National booking letters
If you have received a letter from the national booking system about a vaccination appointment and have any questions about this, please contact them on the number given. The practice does not have any information on the centres and is not able to book appointments for patients at these venues.
Please note that vaccinations are free of charge and only available through the NHS. Anyone who claims to be able to provide you with a vaccine for a fee is likely to be committing a crime and should be reported to the Police online or by calling 112.
In the meantime, please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.
For more information about the vaccine, please visit the NHS Website
It is important to note that even after receiving the vaccine, you must continue to follow government guidance on social distancing and wearing a mask, as well as the additional measures in place in your area.
We apologise for any inconvenience, and thank you for your understanding and patience as we try to administer the largest vaccination delivery in NHS history.
Access to the Practice
DO NOT attend the Practice without first speaking with a member of staff who will be able to assist you with your problem.
We have temporarily reinstated the prescription ordering telephone line between 10am and 3pm only for patients who cant access online ordering. If you haven't yet nominated a pharmacy for your prescription to be sent to, please do so online, via email or if you need to call us.
Service Update 18th November
Wakefield has seen a significant increase in Covid cases in the last few weeks and has now double the England average.
We have been tasked with providing Covid vaccinations from the surgery for the local area supported by collaborating Practices.
Therefore we are again having to make changes to the way we work and some of the services we provide.
You may be asked to attend other Practices in the locality to have tests, checks or some appointments. We will be prioritising certain areas (below) to free up capacity to provide urgent care to patients with Covid and other urgent care needs in line with CCG and BMA guidance.
All cancer and suspected cancer (see website for further details)
Essential long term conditions deemed high risk- those patients will be contacted by us
High risk smears and those who have not attended
Childhood immunisations, postnatal and 8 week baby checks
DVLA medicals for essential workers
New Patient registrations
Essential blood monitoring for medication safety eg Warfarin and disease modifying anti-rheumatic drugs
We will be postponing:
Joint and soft tissue injections
Coil checks/changes and Depo-Provera (patients will be offered alternatives and advice)
Routine injections including travel vaccinations
Chronic disease monitoring not meeting the essential criteria
Routine blood monitoring
Individual complaint response-standard responses will be provided
During the next lockdown scheduled to start Thursday 5th November, we are are still here for you and your loved ones. We want to reassure patients, our team are working very hard to maintain our services and this means we remain fully operational.
It's important to:
Get medical help if you think you need it
Keep any appointments including routine checks arranged for you.
We are still open and here to help, but things are working a bit differently at the moment, to keep everyone safe.
To prevent the spread of coronavirus (COVID-19) there have been changes to our appointments.
All of our appointments are by telephone triage initially and this allows our clinical staff to assess your needs.
While coronavirus is infectious to children, it is rarely serious. If your child is unwell it is likely to be a non-coronavirus illness.
It is extremely important to follow Government advice to stay at home during this period. However, it can be confusing to know what to do when your child is unwell or injured. Please remember that NHS 111, GPs, and hospitals are still continuing to provide care. The following can help you decide how to manage your child's illness or injury:
Go to A&E or phone 999 for:
Becomes pale, mottled, and feels abnormally cold ot the touch
Has pauses in their breathing, has irregular breathing pattern, or starts grunting
Severe difficulty in breathing becoming agitated or unresponsive
Is going blue around the lips
Has a fit/ seizure
Becomes extremely distressed (crying inconsolably despite distraction), confused, very lethargic (difficult to wake), or unresponsive
Develops a rash that does not disappear with pressure (the glass test)
Has testicular pain, especially in teenage boys
Ring us or 111 for:
Is finding it hard to breathe including drawing in of the muscles below their ribs, at their neck, or between their ribs, or head bobbing
Seems dehydrated (dry mouth, sunken eyes, no tears, drowsy, or passing less wee than usual)
Is becoming drowsy (excessively sleepy) or irritable (unable to settle them)—especially if they remain drowsy or irritable despite their fever coming down
Has extreme shivering or complains of muscle pain
Babies under 3 moths with a temperature above 38°C or 100.4°F
Infants 3-6 months with a temperate above 39°C or 102.2°F
For all infants and children with a fever above 38°C or 100.4°F for more than five days
Is getting worse or if you are worried
Has persistent vomiting and/ or persistent severe abdominal pain
Has blood in their poor or wee
Any limb injury causing reduced movement, persistant pain, or head injury causing persistent crying or drowsiness
You can continue to provide your child care at home, information is also availabe on the NHS website
Additional advice is available for families for coping with crying of well babies from ICON Cope
From Wednesday 25 March, anyone worried about themselves or someone else, who does not have an existing support network of family, friends, or neighbours can call Wakefield Council's dedicated phone line 0345 8 506 506 (option 3) between 9am-5pm, Monday to Friday.
Live Well Wakefield is a social prescribing service that links adults with non-medical support in the local area.
During the current COVID-19 outbreak they are still accepting social prescribing referrals and are also encouraging referrals from our vulnerable patients who are self-isolating and have no support to access shopping, medication delivery and/or befriending support. They can also support you with information on up to date safety advice and help you to access additional support services as appropriate during this time.